Frequently asked questions

How do I choose a shade or size?

Open a product and select an available option. The product image and price update for that variant when variant-specific information is available. Device displays can change how colours appear.

When is a product available to order?

The selected option must show available stock. If it is sold out, use the stock notification option where available, or contact support.

Where do you deliver?

Enter your six-digit pincode on a product page or at checkout to check the store's current delivery coverage, delivery estimate and cash-on-delivery eligibility.

Which payment methods can I use?

Checkout shows the methods enabled for your order and delivery address. Do not share your card PIN or OTP with anyone.

How do I track an order?

Open Track order in the browser used for checkout, or open the order from your signed-in account. You can print the order receipt from its details page.

Can I return a product?

Review the Returns & refunds policy and contact support for the terms that apply to your order. Keep the product packaging and order details available.

Where can I find ingredients and usage instructions?

Open the product's details and usage sections. Where the source brand has supplied information, it appears there. Always follow the directions and warnings on the product packaging.