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Shipping Policy

Last updated: 2 August 2026

Template notice. This is India/DPDP-aware boilerplate provided as a starting point — not legal advice. Have it reviewed by a qualified lawyer before relying on it. Some seller details are not published yet and still need to be filled in.

Delivery availability is checked against the store’s confirmed coverage at checkout. This page explains dispatch, timelines and charges. Available delivery estimates are based on your pincode.

1. Serviceability

Enter your pincode at checkout to confirm we deliver to your area and to see the available payment options (some pincodes may be prepaid-only). If your area isn’t serviceable yet, you’ll be notified before payment.

2. Processing & dispatch

  • Orders are usually processed within 1–2 business days of confirmation.
  • You’ll receive WhatsApp/SMS updates when your order is confirmed, packed and shipped.
  • Orders placed on weekends or public holidays are processed on the next business day.

3. Delivery timelines

  • Check your pincode on a product page or at checkout for the store’s current delivery estimate.
  • Remote or hard-to-reach pincodes may take longer. Timelines are estimates, not guarantees, and can be affected by weather, strikes or courier delays.

4. Shipping charges

Shipping charges are calculated and displayed at checkout. We may offer free shipping above a threshold or as part of a promotion — the exact charge (if any) is always shown in your order summary before you pay.

5. Tracking

Once shipped, you’ll get a tracking link via WhatsApp/SMS and on your Orders page. Please allow a few hours for tracking to activate after dispatch.

6. Delivery attempts & failed delivery

Couriers generally make multiple delivery attempts. Please ensure the address and contact number are correct and someone is available to receive the order. If a parcel is returned to us undelivered (RTO), we’ll contact you to re-ship or refund as per our Returns & Refunds Policy.

7. Damaged or missing items

If your package arrives damaged or tampered with, please refuse delivery where possible and contact us within 48 hours with photos. See Returns & Refunds for how we resolve such cases.

8. Contact

Shipping questions? See the Contact page or use the published customer-care channels: Call customer care · Email customer care